Arbolus Intelligence

360Learning

360learning.com · Paris, France

360Learning is a software company that provides a collaborative learning management platform used by enterprises to create, deliver, and track employee training and upskilling programs. Its cloud-based system combines course authoring, social learning, and analytics to help HR and L&D teams onboard employees, develop skills, and manage compliance training. The company generates revenue through subscriptions to its SaaS platform and related services.

  • Learning Management
  • HRIS & Core HR
  • Employee Engagement & Performance
Listed in
Revenue
$60.0M
Employees
500
Founded
2013
Headquarters
Paris, France

What 7 Arbolus experts think of 360Learning

Most experts assigned an NPS of 7 or 8, indicating generally positive sentiment but some hesitation about full endorsement. Renewal intent is strong for Influencers, while Users and lower spenders expressed more uncertainty. Stickiness is strongest among mid-market tech and healthcare customers, with key themes being ease of use, value for onboarding, and reliable delivery of training. However, several experts see the platform as lacking full-suite functionality found in broader enablement solutions, which introduces some risk of switching if needs evolve.Overall Customer Sentiment: Positive

Who reviewed 360Learning

Total customers 7 6 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 71% (5)
  • Director 14% (1)
  • Manager 14% (1)
Revenue Ops C-Suite NPS 8 Will renew Submitted Sep 2026
People Manager C-Suite NPS 8 Will renew Submitted Sep 2026
Strategy Analyst Manager NPS 9 Will renew Submitted May 2024

Employer names and spend open in the full report, along with the other 4 customers.

Everything 7 customers told us about 360Learning.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

14 Net Promoter Score, from 7 scored reviews
  • Promoters 1
  • Passives 6
  • Detractors 0

Cumulative NPS by month

-1 over 6 months
  • May 9
  • Dec 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 14 across 3 companies.

Praised

  • User-Friendly Interface and Rapid Deployment
  • Strong Value for Mid-Market Budgets
  • Effective Onboarding and Training
  • Attracting Growth-Focused Teams

Criticised

  • Churn Risk from Price or Innovation Changes
  • Manual Gaps in Analytics and Content Creation
  • Limited to Core Learning Only
  • Competitive Pressure from Suites

What customers say

User-Friendly Interface and Rapid Deployment
“The clean UI enables quick rollouts and ensures strong daily adoption for our team, supporting a smooth onboarding process.”
Strong Value for Mid-Market Budgets
“I recommend 360Learning as a cost-effective solution especially for mid-market teams that prioritize daily training and want reliable outcomes.”
Effective Onboarding and Training
“I see the platform as mission-critical for standardizing new hire ramp-up and driving continuous enablement, especially across sales and customer-facing teams.”

Renewal intent

Plan to renew 60%
  • Will renew 3
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Manager 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers

Top alternatives

Most weighed by 360Learning customers

Report

Customer Report - Oct 2026 Oct 2026 7 + 1

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