Access PeopleHR
Access PeopleHR is a UK-based provider of cloud HR and payroll software for small and mid-sized businesses, offering tools for core HR records, absence and leave management, recruitment, performance, and employee self-service. The platform is sold on a subscription basis and is part of The Access Group’s broader suite of business software products.
- HRIS & Core HR
- Payroll
- Revenue
- $15.0M
- Employees
- 150
- Founded
- 2012
- Headquarters
- Colchester, United Kingdom
What 17 Arbolus experts think of Access PeopleHR
NPS scores range widely with Promoters (NPS 9-10) comprising ~24%, Passives (NPS 7-8) at ~41%, and Detractors (NPS ≤6) making up 35%. Renewal intent is split: 3 Yes, 3 No, and multiple 'Not Sure' respondents. 75% have been live for more than one year, but offboarding instances and pilot stages exist. Main quantitative themes are mixed longevity and service satisfaction with churn concentrated around lower NPS and offboarding/pilot users.Overall Customer Sentiment: Neutral
Who reviewed Access PeopleHR
- C-Suite 44% (7)
- Director 44% (7)
- Manager 12% (2)
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Sentiment
-17 Net Promoter Score, from 17 scored reviews- Promoters 3
- Passives 8
- Detractors 6
Cumulative NPS by month
+0 over 6 months- Apr 7
- May 7
- Jul 7
- Aug 7
- Sep 7
- Oct 7
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 10 across 7 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 31%Plan to renew, by seniority
- 33% 6 answers
- 14% 7 answers
- 100% 2 answers
- 0% 1 answer
- 8.2/10 Average score from customers who will renew
- 6.6/10 Average score from undecided customers
- 6.3/10 Average score from customers not renewing
Top alternatives
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