7shifts
7shifts provides workforce management software purpose-built for restaurants, offering tools for employee scheduling, time and attendance, labor cost management, and team communication. The platform serves restaurant operators of all sizes, helping them optimize labor spend, maintain compliance, and improve staff engagement. It generates revenue through subscription-based SaaS plans and related add-on modules sold to restaurant businesses.
- Workforce Management & Scheduling
- Project & Work Management
- Revenue
- $45.0M
- Employees
- 350
- Founded
- 2014
- Headquarters
- Saskatoon, Canada
What 14 Arbolus experts think of 7shifts
NPS scores are skewed positive, with 67% reporting scores of 7 or higher and 33% reporting scores of 5 or below. Renewal intent is not universally signaled, but positive NPS aligns with long-term adoption (>1 year), while pilot stage and offboarding users show low sentiment and are less likely to renew. Customers with advanced implementations are more favorable, suggesting stickiness rises with tenure.Overall Customer Sentiment: Positive
Who reviewed 7shifts
- C-Suite 67% (9)
- Director 33% (5)
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Sentiment
7 Net Promoter Score, from 14 scored reviews- Promoters 4
- Passives 7
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Feb 6
- Mar 7
- May 7
- Jun 8
- Aug 7
- Sep 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 13 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 33% 3 answers
- 8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
Most weighed by 7shifts customers
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For people who use 7shifts
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