FE fundinfo

fefundinfo.com · Wokingham, United Kingdom

FE fundinfo is a global fund data and technology provider that aggregates, standardizes and distributes investment fund information, documents and ratings to asset managers, distributors, advisers and platforms. It offers data feeds, regulatory reporting, digital distribution, research and analytics tools that help clients comply with disclosure rules and support fund selection and portfolio construction. The company generates revenue through subscriptions and enterprise contracts for its data, software and outsourced reporting services.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
Revenue
$220.0M
Employees
1,200
Founded
2010
Headquarters
Wokingham, United Kingdom

What 22 Arbolus experts think of FE fundinfo

NPS distribution is skewed positive, with 30% of respondents giving a score of 9 or 10. Most users have NPS between 7 and 10, and higher spenders tend to be promoters. Renewal intent is strong among those with longer implementation (>1 year) and higher spend, but there is a segment—primarily influencers—with lower or uncertain renewal, reflecting market alternatives. Stickiness is high for users in advanced implementation stages.Overall Customer Sentiment: Positive

Who reviewed FE fundinfo

Total customers 22 21 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 64% (14)
  • Director 27% (6)
  • Manager 9% (2)
Finance Executive Director NPS 7 Undecided
Finance Manager C-Suite NPS 5 Not renewing
Finance Leader C-Suite NPS 8 Will renew

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Sentiment

9 Net Promoter Score, from 22 scored reviews
  • Promoters 7
  • Passives 10
  • Detractors 5

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • Mar 8
  • May 8
  • Jul 8
  • Aug 8
  • Oct 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 4 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 55%
  • Will renew 6
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • Director 40% 5 answers
  • Manager 100% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

Top alternatives

Most weighed by FE fundinfo customers

For people who use FE fundinfo

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