FIDELIO
Fidelio Cruise develops and supplies specialized software systems for the cruise and maritime hospitality industry, covering onboard property management, point-of-sale, guest services, and crew administration. Its solutions are used by cruise lines and ferry operators to manage reservations, billing, onboard revenue, and operational processes. The company generates revenue through software licensing, maintenance, and related implementation services for maritime operators.
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $15.0M
- Employees
- 80
- Founded
- 1995
- Headquarters
- Hamburg-Nord, Germany
What 6 Arbolus experts think of FIDELIO
6 customers have reviewed FIDELIO so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed FIDELIO
- C-Suite 40% (2)
- Manager 60% (4)
Employer names and spend open once the report publishes.
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Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 4
- Detractors 1
Cumulative NPS by month
+2 over 4 months- Apr 5
- Jan 6
- May 7
- Jul 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 13 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by FIDELIO customers
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