Fiix Software
Fiix Software provides cloud-based computerized maintenance management system (CMMS) software that helps industrial and asset-intensive organizations plan, track, and optimize maintenance activities. Its platform centralizes work orders, asset histories, inventory, and preventive maintenance schedules, and integrates with other enterprise systems to improve equipment uptime and reliability. Fiix generates revenue through subscription licensing and related implementation and support services for manufacturing, facilities, and other operations teams.
- Manufacturing Execution & Quality
- Asset Performance Management
- IT Consulting & Implementation
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 2008
- Headquarters
- Toronto, Canada
What 6 Arbolus experts think of Fiix Software
NPS scores range from 5 to 9, with two Promoters (NPS 9), two Passives (NPS 7-8), and two Detractors (NPS 5-6). Roughly 33% are Promoters, 33% are Passives, and 33% are Detractors. Renewal intent is split, with two No, two NotSure, and two unspecified; notably, both high spenders are not renewing and in OffBoarding. Stickiness is mixed: half of respondents are in long-term or more than 1 year stages, while the other half are in Pilot or OffBoarding. Overall Customer Sentiment: Neutral.
Who reviewed Fiix Software
- C-Suite 67% (4)
- Director 17% (1)
- Manager 17% (1)
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Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 2
- Detractors 2
Cumulative NPS by month
-1 over 6 months- Oct 8
- Jan 8
- Feb 8
- Jun 7
- Jul 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 3 answers
- 0% 1 answer
- 7.5/10 Average score from undecided customers
- 5.5/10 Average score from customers not renewing
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