FintechOS Srl

fintechos.com · Bucharest, Romania

FintechOS is a financial technology company that provides a low-code platform for banks, insurers, and other financial institutions to build, launch, and manage digital products such as lending, savings, and insurance solutions. Its software connects to existing core systems and data sources to enable faster product configuration, customer onboarding, and servicing. The company generates revenue through subscription licensing and related implementation and support services for its platform.

  • No-Code & Low-Code Platforms
  • IT Consulting & Implementation
Revenue
$35.0M
Employees
350
Founded
2017
Headquarters
Bucharest, Romania

What 14 Arbolus experts think of FintechOS Srl

NPS scores cluster in the neutral to positive range, with 60% scoring 7 or higher and a peak at a perfect NPS of 10. However, the remainder report scores of 5, showing some dissatisfaction or hesitance. Renewal intent is mixed: 30% stating Yes, 60% Not Sure, and 10% No. Most customers are at an early implementation stage, and stickiness is not yet established.The main theme is cautious optimism offset by uncertainty among large clients still in pilot or year-one phases. Overall Customer Sentiment: Neutral.

Who reviewed FintechOS Srl

Total customers 14 10 current · 4 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 75% (11)
  • Director 25% (4)
Executive C-Suite NPS 10
Marketing Leader Director NPS 5 Not renewing
Product Leader C-Suite NPS 7 Undecided

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Sentiment

-9 Net Promoter Score, from 11 scored reviews
  • Promoters 2
  • Passives 6
  • Detractors 3

Cumulative NPS by month

+0 over 5 months
  • May 7
  • Jun 7
  • Aug 7
  • Apr 7
  • Aug 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -9 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 46%
  • Will renew 6
  • Undecided 6
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 63% 8 answers
  • Director 0% 3 answers
  • Not specified 50% 2 answers
  • 7.7/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

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