Fishbowl

fishbowlinventory.com · Orem, United States of America

Fishbowl provides inventory management and manufacturing software that integrates with accounting platforms like QuickBooks and Xero to help small and mid-sized businesses manage inventory, warehousing, and light manufacturing operations. Its products support functions such as order management, barcoding, and production planning across industries including wholesale, distribution, and manufacturing. The company generates revenue through software licensing, subscriptions, and related services such as training and support.

  • Mid-Market & SMB ERP
  • Warehouse Management
  • Manufacturing Execution & Quality
Revenue
$35.0M
Employees
250
Founded
2001
Headquarters
Orem, United States of America

What 18 Arbolus experts think of Fishbowl

Fishbowl's NPS distribution skews positive, with multiple Promoters (NPS 9–10) and Passives (NPS 7–8) dominating the feedback spectrum. Roughly 70% of respondents indicate likely renewal or positive intent, though some higher-spend, complex organizations signal intent to switch due to limited scalability. Stickiness is strongest among long-term, single-site users and in manufacturing environments. Key expert themes highlight effective warehouse management, inventory control, and integration with accounting, countered by limitations around advanced analytics and scope for larger, multi-site growth.Overall Customer Sentiment: Positive

Who reviewed Fishbowl

Total customers 18 14 current · 4 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 83% (15)
  • Director 6% (1)
  • Manager 11% (2)
Strategy Partner Manager NPS 8 Will renew
Operations Manager C-Suite NPS 7 Will renew
Revenue Partner C-Suite NPS 7 Undecided

Employer names and spend open in the full report, along with the other 15 customers.

Everything 18 customers told us about Fishbowl.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

5 Net Promoter Score, from 18 scored reviews
  • Promoters 4
  • Passives 11
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • Apr 7
  • May 7
  • Jul 7
  • Aug 7
  • Sep 7
  • Oct 7

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 30 across 5 companies.

Praised

  • Inventory Accuracy & Cost Savings
  • Straightforward Implementation & Use
  • Critical Supply Chain Backbone
  • Greater ERP/MRP Functionality

Criticised

  • Competitive Feature Gaps
  • ERP Alternatives Pressure
  • Reliability and Scalability Challenge
  • Interface and Reporting Limitations

What customers say

Inventory Accuracy & Cost Savings
“Fishbowl improved our inventory accuracy by 20% and inventory turnover by 15%, which led to better margins and more efficient warehouse operations.”
Straightforward Implementation & Use
“We chose Fishbowl for its ease of use, quick setup, and the team's ability to utilize it without needing a lot of customization upfront.”
Critical Supply Chain Backbone
“Fishbowl became the backbone of our operations, ensuring real-time inventory status, order fulfillment, and keeping the supply chain moving smoothly.”

Renewal intent

Plan to renew 54%
  • Will renew 7
  • Undecided 3
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 55% 11 answers
  • Director 0% 1 answer
  • Manager 100% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

Top alternatives

Most weighed by Fishbowl customers

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