FINALE INVENTORY

finaleinventory.com · Pasadena Hills, United States of America

Finale Inventory provides cloud-based inventory management software for small and mid-sized businesses, helping e-commerce, wholesale, and manufacturing companies track stock levels, manage purchase orders, and synchronize inventory across sales channels and warehouses. The platform integrates with marketplaces, shopping carts, and shipping systems to reduce stockouts and overselling. Revenue is generated through subscription fees for its SaaS offering and related onboarding services.

  • Mid-Market & SMB ERP
Revenue
$7.0M
Employees
45
Founded
2009
Headquarters
Pasadena Hills, United States of America

What 10 Arbolus experts think of FINALE INVENTORY

The NPS distribution trends positively with 60% of respondents providing NPS of 8 or higher and only one instance of a detractor (NPS 5). 77% of respondents report strong renewal intent, particularly those with >1 year of implementation. The majority have completed the full implementation lifecycle (more than 1 year in production). Patterns show that high spenders and influencers exhibit higher NPS and renewal rates, indicating strong satisfaction and loyalty.Overall Customer Sentiment: Positive

Who reviewed FINALE INVENTORY

Total customers 10 6 current · 4 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 90% (9)
  • Director 10% (1)
Not specified C-Suite NPS 8 Will renew
Operations Leader C-Suite NPS 10 Will renew
Operations Leader C-Suite NPS 9 Will renew

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Sentiment

30 Net Promoter Score, from 10 scored reviews
  • Promoters 5
  • Passives 3
  • Detractors 2

Cumulative NPS by month

+0 over 3 months
  • Oct 8
  • Nov 8
  • May 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 18 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 80%
  • Will renew 8
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 78% 9 answers
  • Director 100% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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