Flywheel Digital

flywheeldigital.com · Baltimore, United States of America

Flywheel Digital is an e-commerce services and technology company that helps brands grow sales and optimize performance on major online marketplaces such as Amazon and Walmart. It provides analytics, retail media management, and consulting services to improve pricing, assortment, advertising, and supply chain execution. The company generates revenue through managed services, technology subscriptions, and performance-based engagements with consumer brands and manufacturers.

  • Digital & Marketing Agency Services
  • IT Consulting & Implementation
Revenue
$250.0M
Employees
900
Founded
2014
Headquarters
Baltimore, United States of America

What 8 Arbolus experts think of Flywheel Digital

NPS scores range from 5 to 9 with a weighted average of 7.3, indicating above-average satisfaction. All high spenders and influencers report strong renewal intent, and 100% have been implemented for more than one year (except one, whose NPS is the lowest). Stickiness is high, with 7 out of 8 experts reporting more than one year of usage. Key themes are: durable partnerships, reliable delivery, and effective long-term performance, with moderate room for incremental improvement.Overall Customer Sentiment: Positive

Who reviewed Flywheel Digital

Total customers 8 7 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 50% (4)
  • Director 50% (4)
Revenue Leader C-Suite NPS 9
Marketing Leader Director NPS 8 Will renew
Revenue Leader C-Suite NPS 8 Will renew

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Sentiment

0 Net Promoter Score, from 8 scored reviews
  • Promoters 2
  • Passives 4
  • Detractors 2

Cumulative NPS by month

-1 over 5 months
  • Jun 8
  • May 8
  • Jun 7
  • Jul 8
  • Aug 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 1 answer
  • 7.3/10 Average score from customers who will renew

For people who use Flywheel Digital

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  • 8 customers of Flywheel Digital have already contributed
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