FOTOWARE
FotoWare is a Norwegian software company that develops digital asset management (DAM) solutions used by enterprises, media organizations, public sector bodies, and brands to organize, store, search, and distribute large volumes of photos, videos, and other rich media. Its platform is sold as on-premise and cloud software licenses and subscriptions, with revenue generated from software, maintenance, and related professional services. The company also offers integrations and APIs to connect DAM workflows with creative, publishing, and business systems.
- Content & Digital Asset Management
- Document Management & E-signature
- Knowledge Management & Collaboration
- Revenue
- $15.0M
- Employees
- 120
- Founded
- 1994
- Headquarters
- Oslo, Norway
What 11 Arbolus experts think of FOTOWARE
NPS distribution shows a concentration in the 6–9 range, with only a single low outlier at 3 and a modal trend toward satisfaction. 78% of respondents have clear positive renewal intent, while 11% are not sure and 11% expressed intent not to renew, with the latter associated with low NPS (3) and offboarding status. Most customers are in the active or scaling stages of implementation, further supporting stable stickiness. Key themes include a positive spend-to-sentiment relationship and stable renewal patterns in major accounts.Overall Customer Sentiment: Positive
Who reviewed FOTOWARE
- C-Suite 82% (9)
- Director 18% (2)
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Sentiment
-9 Net Promoter Score, from 11 scored reviews- Promoters 3
- Passives 4
- Detractors 4
Cumulative NPS by month
+4 over 4 months- Jun 3
- Jul 7
- Aug 7
- Oct 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median -6 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 70%Plan to renew, by seniority
- 75% 8 answers
- 50% 2 answers
- 7.6/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
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