FromCounsel, Ltd.
FromCounsel is a UK-based legal information and knowledge platform that provides annotated company law, precedents, and practical guidance for corporate lawyers and law firms. Its subscription service delivers continuously updated legal content authored by specialist barristers and practitioners, integrated with tools to support drafting and transaction work. The company generates revenue through online subscriptions and enterprise licenses to law firms, in‑house legal teams, and other professional services firms.
- Knowledge Management & Collaboration
- Revenue
- $9.0M
- Employees
- 60
- Founded
- 2014
- Headquarters
- Londonderry County Borough, United Kingdom
What 6 Arbolus experts think of FromCounsel, Ltd.
The NPS scores illustrate a predominantly positive sentiment towards FromCounsel, with several experts rating the tool highly. Renewal intent is strong among experts, bolstered by satisfaction with the platform's efficiency improvements and comprehensive legal updates. Stages of implementation suggest a well-integrated presence in firms for over a year. Common feedback themes emphasize reliable data, agile support, and the intuitive interface that makes legal consultation seamless. Overall Customer Sentiment: Positive
Who reviewed FromCounsel, Ltd.
- C-Suite 83% (5)
- Director 17% (1)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about FromCounsel, Ltd..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 3
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Sep 8
- Nov 8
- May 9
- Jul 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 25 across 3 companies.
Praised
- Cost-Effectiveness
- Seamless Integration
- Dynamic Knowledge Base
- Focus on AI Enhancements
Criticised
- Feature Rollout Concerns
- Service Utilization Monitoring
- Cost Sensitivity
- Feature Delays
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 5 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
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