Gallagher Re

ajg.com · Rolling Meadows, United States of America

Gallagher Re is the reinsurance brokerage and advisory division of Arthur J. Gallagher & Co., providing treaty and facultative reinsurance placement, risk transfer solutions, and analytical advisory services to insurers, reinsurers, and large corporate clients globally. It earns revenue primarily through brokerage commissions and advisory fees on reinsurance transactions and related risk management services.

  • Insurance Software
  • IT Consulting & Implementation
Revenue
$1.2B
Employees
3,500
Founded
1927
Headquarters
Rolling Meadows, United States of America

What 9 Arbolus experts think of Gallagher Re

NPS distribution skews positive, with three experts scoring 8 or above and only one significant detractor (NPS 3). Renewal intent is mixed: 29% Yes, 29% Not Sure, and 14% No, reflecting diverging satisfaction across spend levels. Stickiness is strong for the majority, with 71% reporting more than one year of implementation. Quantitative themes indicate generally favorable customer experience but suggest some uncertainty among high spenders on renewal.Overall Customer Sentiment: Positive

Who reviewed Gallagher Re

Total customers 9 9 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 89% (8)
  • Director 11% (1)
Generalist Partner C-Suite NPS 7 Undecided
Founder C-Suite NPS 3 Undecided
People Manager C-Suite NPS 8 Will renew

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Sentiment

0 Net Promoter Score, from 9 scored reviews
  • Promoters 2
  • Passives 5
  • Detractors 2

Cumulative NPS by month

-1 over 6 months
  • Jan 8
  • Feb 8
  • Mar 6
  • Apr 7
  • Jun 7
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 2
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 33% 6 answers
  • 8/10 Average score from customers who will renew
  • 6.3/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

For people who use Gallagher Re

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