Gallup
Gallup is a global analytics and advisory firm that provides research, polling, and consulting services to help organizations improve employee engagement, customer experience, and organizational performance. It monetizes through advisory engagements, survey and analytics programs, and subscriptions to its tools and data. Gallup serves corporations, governments, and nonprofits worldwide across multiple industries.
- IT Consulting & Implementation
- Revenue
- $600.0M
- Employees
- 2,500
- Founded
- 1935
- Headquarters
- Washington, United States of America
What 6 Arbolus experts think of Gallup
The NPS distribution is skewed toward the positive, with 60% of responses at 8 or higher and a single lower but still satisfactory NPS (6) from an Influencer. Renewal intent is predominantly positive, with one explicit 'Yes' and the remainder unreported or not sure, but the lack of negative feedback indicates low churn risk. All experts have reported platform use for more than one year, indicating high stickiness. Overall, sentiment is characterized by strong satisfaction with platform stability and perceived organizational impact.Overall Customer Sentiment: Positive
Who reviewed Gallup
- C-Suite 67% (4)
- Director 33% (2)
Employer names and spend open once the report publishes.
Tell us when the Gallup report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
-16 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 3
- Detractors 2
Cumulative NPS by month
-1 over 5 months- Mar 8
- Nov 7
- Feb 7
- Jun 8
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 100% 1 answer
- 0% 1 answer
- 6/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
More in Data & Analytics and Consulting & Professional Services
Other companies in both categories with a customer report.
For people who use Gallup
Do you use Gallup at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 6 customers of Gallup have already contributed
Takes a few minutes. Your identity stays anonymous.