Generis
Generis is a technology and consulting firm that provides software development, data engineering, and digital transformation services to enterprise clients, with a focus on building custom applications and modern data platforms. The company typically works on a project and retainer basis, helping organizations design, implement, and maintain cloud-based and data-driven solutions.
- IT Consulting & Implementation
- Business Process Management
- Revenue
- $14.0M
- Employees
- 70
- Founded
- 2015
- Headquarters
- Toronto, Canada
What 38 Arbolus experts think of Generis
NPS responses are strongly positive, with most scores in the 7–10 range. Renewal intent is high among large, global enterprises and high-spend customers; some mid-sized customers express uncertainty or are considering ecosystem consolidation. Stickiness is strongest among high compliance or multi-site deployments. Main feedback themes include strengths in compliance, scale, and document management, with notable concerns around lack of AI, need for custom configuration, and integration gaps.Overall Customer Sentiment: Positive
Who reviewed Generis
- C-Suite 51% (19)
- Director 38% (14)
- Manager 11% (4)
Employer names and spend open in the full report, along with the other 35 customers.
Everything 38 customers told us about Generis.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
36 Net Promoter Score, from 38 scored reviews- Promoters 16
- Passives 20
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Aug 8
- Jan 8
- Feb 8
- May 8
- Jul 8
- Sep 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 18 across 6 companies.
Praised
- Workflow and Centralization
- Scalability and Compliance
- Structured Document Management
- Cloud Scalability and Customization
Criticised
- Customization and Configuration Burden
- Local Customization Constraints
- Integration and AI Limitations
- Cybersecurity and Integration Risks
What customers say
Renewal intent
Plan to renew 64%Plan to renew, by seniority
- 64% 14 answers
- 67% 9 answers
- 100% 1 answer
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
Most weighed by Generis customers
Report
More in Data & Analytics and Consulting & Professional Services
Other companies in both categories with a customer report.
For people who use Generis
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