Gravitee

gravitee.io · Londonderry County Borough, United Kingdom

Gravitee is an open-source API management and security platform that helps organizations design, secure, publish, and monitor APIs and event-driven interfaces. Its products include API gateways, access management, and an event-native API management solution sold via subscriptions and enterprise support to mid-market and large enterprises. The company serves sectors such as financial services, telecom, and technology that need to manage high-scale, secure API and event traffic.

  • API Management & Integration
  • Security Operations (SIEM/SOAR)
Revenue
$18.0M
Employees
150
Founded
2015
Headquarters
Londonderry County Borough, United Kingdom

What 23 Arbolus experts think of Gravitee

NPS scores are highly concentrated in the 8-10 range, with 17 out of 22 responses qualifying as strong promoters. Renewal intent is positive in the majority of cases, with most high-spend customers confirming intentions to renew. Stickiness is high, with over 60% of the pool in 'LessThan1Year' or 'Pilot' stages, and rapid movement into 'MoreThan1Year' status for several customers. High spenders exhibit the most positive sentiment and certainty around renewal, while lower spenders and pilot users show more uncertainty, though their NPS is still moderate to high.Overall Customer Sentiment: Positive

Who reviewed Gravitee

Total customers 23 20 current · 3 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 61% (14)
  • Director 13% (3)
  • Manager 26% (6)
Engineering Leader Manager NPS 10 Will renew
Engineering Manager Manager NPS 5 Undecided
Engineering Leader C-Suite NPS 10

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Sentiment

34 Net Promoter Score, from 23 scored reviews
  • Promoters 12
  • Passives 7
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • Jun 8
  • Mar 8
  • Apr 8
  • Jun 8
  • Aug 8
  • Sep 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 42 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 12
  • Undecided 5
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 67% 12 answers
  • Director 67% 3 answers
  • Manager 67% 3 answers
  • 8.2/10 Average score from customers who will renew
  • 7.4/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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