Headout
Headout operates an online marketplace and mobile app that lets consumers discover and book tours, attractions, activities, and experiences in major cities worldwide. It aggregates inventory from local operators and ticket providers and earns revenue through commissions and service fees on each booking. The platform targets leisure travelers and tourists seeking last-minute and curated experiences.
- Marketplace & Booking Platforms
- Revenue
- $35.0M
- Employees
- 350
- Founded
- 2014
- Headquarters
- New York City, United States of America
What 6 Arbolus experts think of Headout
NPS results are strongly positive with 67% of scores at 9 or above, and the remaining in the 6-7 range. The single instance of renewal intent reported is affirmative, and 83% of customers are in the 'MoreThan1Year' implementation stage, with only one in Pilot. High NPS among established users reflects clear satisfaction, and long-term usage suggests strong product-market fit for travel market participants.Overall Customer Sentiment: Positive
Who reviewed Headout
- C-Suite 67% (4)
- Director 33% (2)
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 2
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 10/10 Average score from customers who will renew
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