HH Global
HH Global is a global marketing execution and procurement services provider that manages print, point-of-sale, packaging, and digital marketing production for large enterprises. The company uses technology platforms, supplier networks, and outsourced managed services to optimize clients’ marketing supply chains, reduce costs, and improve speed to market. It generates revenue through long-term managed services contracts and project-based marketing production and procurement engagements.
- Digital & Marketing Agency Services
- Procurement & Sourcing
- IT Consulting & Implementation
- Revenue
- $2.5B
- Employees
- 4,500
- Founded
- 1991
- Headquarters
- Richmond, United Kingdom
What 27 Arbolus experts think of HH Global
NPS scores are generally high among influencers and power users, with 75% of influencer respondents reporting NPS of 7 or above, and multiple scores of 8-10. Renewal intent is high among high-spend influencers, with 80% expressing strong intent to renew. Stickiness increases with tenure, as users integrated in more mature stages report higher satisfaction. Experts highlight scalability, procurement expertise, and supplier network as strengths, but point to opportunities in reporting, automation, and supplier flexibility. Feedback themes around value delivery and dedicated local support further reinforce positive sentiment.Overall Customer Sentiment: Positive
Who reviewed HH Global
- C-Suite 65% (18)
- Director 27% (7)
- Manager 8% (2)
Employer names and spend open in the full report, along with the other 24 customers.
Everything 27 customers told us about HH Global.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
3 Net Promoter Score, from 27 scored reviews- Promoters 8
- Passives 12
- Detractors 7
Cumulative NPS by month
+1 over 6 months- Feb 7
- May 7
- Jul 7
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -8 across 2 companies.
Praised
- Flexible Partnership and Localization
- Procurement Expertise and Cost Savings
- Scalability and Global Consistency
- Technology and Reporting Capabilities
Criticised
- Competitive Pricing Pressure
- Service Level Consistency
- AI-Driven Disruption Risk
- Execution Speed and Proactivity
What customers say
Renewal intent
Plan to renew 69%Plan to renew, by seniority
- 70% 10 answers
- 60% 5 answers
- 100% 1 answer
- 8.1/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by HH Global customers
Report
More in Consulting & Professional Services and Supply Chain & Logistics
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