High Level Marketing
High Level Marketing is a digital marketing agency that provides services such as website design, search engine optimization, paid media management, and related online marketing solutions for small and mid-sized businesses. The company generates revenue through recurring marketing retainers and project-based engagements for clients across various industries.
- Digital & Marketing Agency Services
- IT Consulting & Implementation
- Revenue
- $12.0M
- Employees
- 120
- Founded
- 2009
- Headquarters
- Birmingham, United States of America
What 18 Arbolus experts think of High Level Marketing
NPS scores are polarized, with a majority reporting scores of 8–10 (71%) but a minority expressing lower satisfaction (NPS ≤ 6: 18%). Renewal intent is generally positive with 65% likely to renew and 29% unsure, and only 6% unlikely to renew. Stickiness is robust, with 71% at more than one year of implementation and 18% in early (pilot/less than 1 year) stages. Key quantitative themes include high satisfaction among operational users and more cautious sentiment among high spenders.Overall Customer Sentiment: Positive
Who reviewed High Level Marketing
- C-Suite 78% (14)
- Director 22% (4)
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Sentiment
27 Net Promoter Score, from 18 scored reviews- Promoters 8
- Passives 7
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Dec 8
- Feb 8
- Jun 8
- Jul 8
- Jan 8
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 27 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 61%Plan to renew, by seniority
- 79% 14 answers
- 0% 4 answers
- 8.7/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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