HID Global
HID Global is a security technology company that provides identity and access management solutions, including physical access control, secure ID credentials, card printers, biometrics, RFID tags, and related software and services for enterprises, governments, and OEMs. It generates revenue by selling hardware, software, cloud services, and support that secure people, places, and things across sectors such as corporate offices, government facilities, healthcare, education, and industrial environments.
- Identity & Access Management
- Endpoint & Device Security
- Cybersecurity Services
- Revenue
- $1.2B
- Employees
- 4,500
- Founded
- 1991
- Headquarters
- Austin, United States of America
What 11 Arbolus experts think of HID Global
NPS is strongly positive, with 70% of respondents rating 8 or above, and only two negative or neutral responses (NPS 5 and 6) present. Renewal intent is predominantly affirmative among high spenders and Influencers, with only one clear negative response. All customers report more than one year of usage, suggesting high product stickiness. The main themes are positive sentiment, long-term relationships, and strong repeat purchase commitment.Overall Customer Sentiment: Positive
Who reviewed HID Global
- C-Suite 91% (10)
- Director 9% (1)
Employer names and spend open once the report publishes.
Tell us when the HID Global report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
0 Net Promoter Score, from 11 scored reviews- Promoters 3
- Passives 5
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Apr 7
- May 7
- Jun 8
- Jul 8
- Aug 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 71% 7 answers
- 8.6/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by HID Global customers
More in Security & Compliance
Other companies in Security & Compliance with a customer report.
For people who use HID Global
Do you use HID Global at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 11 customers of HID Global have already contributed
Takes a few minutes. Your identity stays anonymous.