HiveMQ

hivemq.com · Landshut, Germany

HiveMQ is a software company that provides an MQTT-based messaging platform for reliable, scalable data movement between IoT devices and enterprise systems. Its products include a broker, edge and cloud offerings, and management tools that help industrial, automotive, and other enterprises build and operate IoT applications. The company generates revenue through subscriptions and licenses for its commercial platform, plus related support and services.

  • IoT & Edge Platforms
  • API Management & Integration
  • Cloud Infrastructure & Hosting
Revenue
$22.0M
Employees
160
Founded
2012
Headquarters
Landshut, Germany

What 26 Arbolus experts think of HiveMQ

NPS scores range from 3 to 10, with a concentration in the 7–9 range among high-spending enterprise users and higher renewal intent. Customers highlight scalability, reliability, and technical support as core strengths, especially for automotive and manufacturing segments. Renewal intent is strongest among customers citing strategic integration and operational reliability; lower spenders or those in pilot phases are less committed, often due to cost or fit with broader cloud strategies. Sticky deployments are reflected in a majority of organizations at the 'more than 1 year' stage. Key feedback themes include the need to further optimize licensing costs and enhance turnkey cloud integration. Overall Customer Sentiment: Positive

Who reviewed HiveMQ

Total customers 26 24 current · 2 former
Reviews growth +14 in six months
Seniority of respondents
  • C-Suite 72% (19)
  • Director 16% (4)
  • Manager 12% (3)
Engineering Manager C-Suite NPS 9
Legal Leader C-Suite NPS 7 Undecided
Engineering Manager C-Suite NPS 7 Undecided

Employer names and spend open in the full report, along with the other 23 customers.

Everything 26 customers told us about HiveMQ.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

19 Net Promoter Score, from 26 scored reviews
  • Promoters 9
  • Passives 13
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 19 across 1 companies.

Praised

  • Expand AI and Automation Capabilities
  • Increase Turnkey Cloud Integration
  • Further Address Total Cost of Ownership
  • Robust Performance in Industrial Projects

Criticised

  • Pricing Increases Could Prompt Switch
  • Migration Risk a Barrier to Churn
  • Cloud-Native Alternatives Offer Value
  • Limited Long-Term Fit for Evaluation Use Cases

What customers say

Robust Performance in Industrial Projects
“HiveMQ worked well for configuring industrial data, feeding systems like MES and helping achieve reliable data quality and streamlined maintenance across two plants.”
Flexible Integration for Large-Scale IoT
“HiveMQ offered integration flexibility for both real-time telemetry and connecting machines with central systems, supporting predictive maintenance and operational efficiency.”
Enterprise-Grade Scalability and Reliability
“HiveMQ has allowed us to scale our connected vehicle fleet approaching 25 million devices without re-architecting the backend, making it critical for expanding our services.”

Renewal intent

Plan to renew 63%
  • Will renew 10
  • Undecided 3
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 70% 10 answers
  • Director 67% 3 answers
  • Manager 50% 2 answers
  • Not specified 0% 1 answer
  • 8.4/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 5.3/10 Average score from customers not renewing

Report

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