HOSTINGER
Hostinger is a web hosting company that provides shared hosting, VPS, cloud hosting, WordPress hosting, and domain registration services to individuals, developers, and small to mid-sized businesses. It generates revenue through subscription-based hosting plans, domain sales, and related add-on services such as security and email. The company focuses on affordable, self-service hosting infrastructure delivered via its online platform globally.
- Cloud Infrastructure & Hosting
- Revenue
- $150.0M
- Employees
- 1,500
- Founded
- 2004
- Headquarters
- Kaunas, Lithuania
What 22 Arbolus experts think of HOSTINGER
The NPS distribution is highly favorable, with 63% of scores in the promoter range (8-10), 31% in the passive range (7), and one detractor (0). Renewal intent is strongly positive for most, particularly among influencers and users with more than one year of implementation. Stickiness is pronounced, as over 65% are in the 'MoreThan1Year' stage. The main negative outlier is an offboarding user with NPS 0. Overall, positive outcomes are led by platform reliability, customer support, and value perception.Overall Customer Sentiment: Positive
Who reviewed HOSTINGER
- C-Suite 55% (12)
- Director 20% (4)
- Manager 25% (6)
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Sentiment
40 Net Promoter Score, from 22 scored reviews- Promoters 10
- Passives 11
- Detractors 1
Cumulative NPS by month
-1 over 6 months- Apr 9
- May 9
- Jun 9
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 41 across 8 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 92%Plan to renew, by seniority
- 100% 8 answers
- 100% 2 answers
- 67% 3 answers
- 8.4/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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