HPE
Hewlett Packard Enterprise (HPE) is a global technology company that provides enterprise IT infrastructure, cloud, networking, and services to businesses and public sector organizations. It generates revenue by selling servers, storage, networking equipment, software, and related support and consulting services, as well as consumption-based and as-a-service offerings through its HPE GreenLake platform.
- Cloud Infrastructure & Hosting
- Managed IT & Cloud Services
- IT Consulting & Implementation
- Revenue
- $29.0B
- Employees
- 60,000
- Founded
- 2015
- Headquarters
- Spring Valley, United States of America
What 12 Arbolus experts think of HPE
NPS scores are highly positive, with 8 out of 12 experts reporting scores of 9-10 and only one expert below 8. Renewal intent is strong, with virtually all high-spend influencers indicating plans to renew, though there is one offboarding case at the $100K spend level with a lower NPS. Stickiness is reflected in implementations of over 1 year for 92% of experts, and only one expert is offboarding. Key feedback themes highlight reliability, broad product coverage, robust support, and cybersecurity features as critical strengths. A single case referenced lower device durability and battery life as minor cons, but without affecting overall advocacy.Positive
Who reviewed HPE
- C-Suite 36% (4)
- Director 27% (3)
- Manager 36% (4)
Employer names and spend open in the full report, along with the other 9 customers.
Everything 12 customers told us about HPE.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
75 Net Promoter Score, from 12 scored reviews- Promoters 10
- Passives 1
- Detractors 1
Cumulative NPS by month
-1 over 5 months- May 10
- Jun 10
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 35 across 6 companies.
Praised
- Product Reliability and Quality
- Security Features
- Enterprise Support and Lifecycle Management
- Infrastructure Modernization
Criticised
- Higher Cost for Some Use Cases
- Battery Life and Durability
- Complex Deployments
- Competitive Product Innovation
What customers say
Renewal intent
Plan to renew 88%Plan to renew, by seniority
- 100% 4 answers
- 100% 2 answers
- 50% 2 answers
- 9.3/10 Average score from customers who will renew
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by HPE customers
Report
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