ICS
ICS (Integrated Computer Services) is a managed IT and cybersecurity services provider that delivers outsourced IT support, cloud services, and technology consulting to small and mid-sized businesses. The company offers services such as managed help desk, network monitoring, Microsoft 365 management, data backup and disaster recovery, and security solutions on a recurring service contract basis. It primarily serves organizations in sectors like professional services, healthcare, and manufacturing across the United States.
- Managed IT & Cloud Services
- Cybersecurity Services
- IT Consulting & Implementation
- Revenue
- $16.0M
- Employees
- 80
- Founded
- 2002
- Headquarters
- Succasunna, United States of America
What 5 Arbolus experts think of ICS
All experts provided an NPS of 8, which suggests a stable but not overwhelmingly positive sentiment. Renewal intent is uniformly Not Sure across the customer base, highlighting potential hurdles in satisfaction or value realization. Implementation stages indicate that almost all customers are in long-term post-implementation—having used ICS for more than one year. Key data themes include consistency in NPS and a lack of strong renewal intent, with moderate adoption but possible hesitancy to commit long-term. Overall Customer Sentiment: Neutral
Who reviewed ICS
- C-Suite 100% (5)
Employer names and spend open once the report publishes.
Tell us when the ICS report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 0
- Passives 5
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 5 answers
- 8/10 Average score from undecided customers
More in Consulting & Professional Services and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use ICS
Do you use ICS at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 5 customers of ICS have already contributed
Takes a few minutes. Your identity stays anonymous.