IGEL Technology
IGEL Technology develops endpoint operating system software that enables secure, centrally managed access to virtual desktops, cloud workspaces, and SaaS applications. The company serves enterprises, healthcare providers, financial institutions, and other organizations that use VDI and DaaS environments, generating revenue through software licensing, subscriptions, and related services and partnerships. Its platform is used to extend the life of endpoint hardware and simplify endpoint management in secure, regulated environments.
- Cloud Infrastructure & Hosting
- IT Consulting & Implementation
- Revenue
- $90.0M
- Employees
- 450
- Founded
- 2001
- Headquarters
- Bremen, Germany
What 8 Arbolus experts think of IGEL Technology
The majority of experts provide NPS scores in the 7–10 range, indicating a robust level of satisfaction and advocacy for IGEL, particularly where endpoint security and centralized management are top priorities. Renewal intent is high among large spenders and technology/banking customers, with only a minority expressing uncertainty or negative sentiment—often tied to cost or specific edge case hardware issues. The stickiness data reveals that most are in the 'More Than 1 Year' implementation stage, suggesting strong embedding in workflows and processes. Key positive themes include security, cost savings, and simplified management, while negatives center on adoption learning curve and peripheral compatibility. Overall Customer Sentiment: Positive
Who reviewed IGEL Technology
- C-Suite 88% (7)
- Director 12% (1)
Employer names and spend open in the full report, along with the other 5 customers.
Everything 8 customers told us about IGEL Technology.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-12 Net Promoter Score, from 8 scored reviews- Promoters 1
- Passives 5
- Detractors 2
Cumulative NPS by month
-3 over 3 months- Jun 10
- May 8
- Jul 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 20 across 2 companies.
Praised
- AI-driven Device Support
- Vertical Expansion
- Cost-focused Solutions
- Robust Security and Compliance
Criticised
- Management Integration Risk
- Peripheral Support Gaps
- Price-based Switching
- Cost Sensitivity
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 6 answers
- 8.3/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 2/10 Average score from customers not renewing
Top alternatives
Most weighed by IGEL Technology customers
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