INTUNE

intune.microsoft.com · Redmond, United States of America

Microsoft Intune is a cloud-based endpoint management and mobile device management service that helps organizations securely manage PCs, mobile devices, and applications across Windows, macOS, iOS, Android, and other platforms. It is sold as part of Microsoft’s enterprise and business cloud offerings, including Microsoft 365 and Enterprise Mobility + Security, and is used by IT and security teams to enforce policies, protect corporate data, and support remote and hybrid workforces. Revenue is generated through per-user and per-device subscription licensing.

  • Endpoint & Device Security
  • Identity & Access Management
  • IT Consulting & Implementation
Revenue
$750.0M
Employees
1,500
Founded
2011
Headquarters
Redmond, United States of America

What 22 Arbolus experts think of INTUNE

NPS distribution skews highly positive, with 60% giving scores of 9-10; the remainder are clustered at 7-8, and just one detractor (score of 6). Over 85% of customers indicate intent to renew, spread across all industry and spend brackets. Over 80% are in mature implementation or renewal phases, indicating high stickiness. The primary themes are customer trust in integration, unified management, and strong support.Overall Customer Sentiment: Positive

Who reviewed INTUNE

Total customers 22 22 current · 0 former
Reviews growth +20 in six months
Seniority of respondents
  • C-Suite 65% (14)
  • Director 15% (3)
  • Manager 20% (4)
Revenue Analyst Manager NPS 9
Strategy Generalist C-Suite NPS 10
Engineering Executive C-Suite NPS 10 Will renew

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Sentiment

63 Net Promoter Score, from 22 scored reviews
  • Promoters 15
  • Passives 6
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Apr 9
  • May 9
  • Jun 9
  • Jul 9
  • Aug 9
  • Sep 9

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 44 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 73%
  • Will renew 11
  • Undecided 2
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 63% 8 answers
  • Director 100% 3 answers
  • Manager 50% 2 answers
  • Not specified 100% 2 answers
  • 9.3/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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