Jabra
Jabra is a global audio and video technology company that designs and sells headsets, earbuds, speakerphones, and video conferencing solutions for enterprise, contact center, and consumer markets. It generates revenue by manufacturing and distributing hardware devices and related software through channel partners, retailers, and direct sales. Jabra serves businesses seeking unified communications and collaboration tools as well as consumers looking for personal audio products.
- Communications & Meetings
- Contact Center Software
- Revenue
- $1.8B
- Employees
- 2,000
- Founded
- 1983
- Headquarters
- Ballerup, Denmark
What 6 Arbolus experts think of Jabra
The NPS distribution skews positive, with 67% of scores at or above 9. All users report sustained use beyond a year, signaling high stickiness. Renewal intention is positive in all but one case, where 'Not Sure' is indicated. The key data-driven theme is strong operational satisfaction, especially among users in industrial and logistics environments.Overall Customer Sentiment: Positive
Who reviewed Jabra
- C-Suite 50% (3)
- Manager 50% (3)
Employer names and spend open once the report publishes.
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Sentiment
66 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 2
- Detractors 0
Cumulative NPS by month
-1 over 6 months- Dec 10
- Mar 9
- Apr 9
- Jun 10
- Jul 9
- Aug 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 66 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 10/10 Average score from customers who will renew
- 10/10 Average score from undecided customers
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