Jio
Jio (Reliance Jio Infocomm Limited) is an Indian telecommunications and digital services company that provides 4G/5G mobile connectivity, fixed broadband, and digital content services to consumers and businesses. It generates revenue primarily from mobile and broadband subscriptions, enterprise connectivity, and bundled digital apps and content. Jio also offers cloud, edge, and IoT solutions in partnership with enterprises across India.
- Revenue
- $12.0B
- Employees
- 100,000
- Founded
- 2010
- Headquarters
- Mumbai, India
What 8 Arbolus experts think of Jio
NPS scores are highly positive, with 83% of respondents rating 9 or above, and one mentioning a slightly lower score of 6. Most users report more than one year of active implementation, signaling strong stickiness and real-world usage. All respondents are 'Users,' highlighting broad satisfaction in hands-on experience and feature depth. Most customers demonstrate enduring adoption, correlating with sustained positive sentiment.Overall Customer Sentiment: Positive
Who reviewed Jio
- C-Suite 33% (3)
- Director 33% (3)
- Manager 33% (3)
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Sentiment
62 Net Promoter Score, from 8 scored reviews- Promoters 6
- Passives 1
- Detractors 1
Cumulative NPS by month
+1 over 3 months- Jul 8
- Aug 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 62 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 9/10 Average score from customers who will renew
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