Intel Corporation

intel.com · Santa Clara, United States of America

Intel Corporation is a global semiconductor company that designs and manufactures microprocessors, chipsets, and related technologies used in personal computers, servers, networking equipment, and a wide range of connected devices. It sells its products primarily to OEMs, cloud service providers, enterprises, and embedded/industrial customers, generating revenue from processor and platform sales, adjacent silicon (graphics, networking, memory, and accelerators), and related software and services. Intel also provides foundry and design services for other chip designers and invests in emerging computing, AI, and edge solutions.

  • Cloud Infrastructure & Hosting
  • MLOps & ML Platforms
  • IoT & Edge Platforms
Revenue
$54.8B
Employees
124,800
Founded
1968
Headquarters
Santa Clara, United States of America

What 47 Arbolus experts think of Intel Corporation

NPS distribution is skewed positive, with 69% scoring 8 or above and numerous 9-10 ratings from both Users and Influencers. Renewal intent is high among disclosed accounts, especially in high-spend brackets. Stickiness is substantial, with most respondents in the "MoreThan1Year" implementation stage, reflecting mature, embedded usage. Key themes driving sentiment include technology reliability, robust support, and integration depth. Overall Customer Sentiment: Positive

Who reviewed Intel Corporation

Total customers 47 45 current · 2 former
Reviews growth +23 in six months
Seniority of respondents
  • C-Suite 72% (34)
  • Director 12% (6)
  • Manager 16% (8)
Engineering Leader C-Suite NPS 8 Will renew
Other Generalist C-Suite NPS 10
Generalist Leader C-Suite NPS 7

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Sentiment

36 Net Promoter Score, from 47 scored reviews
  • Promoters 25
  • Passives 14
  • Detractors 8

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • Mar 8
  • Apr 8
  • May 8
  • Jul 8
  • Aug 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 52 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 48%
  • Will renew 15
  • Undecided 14
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 52% 23 answers
  • Director 33% 3 answers
  • Manager 50% 2 answers
  • Not specified 33% 3 answers
  • 8.1/10 Average score from customers who will renew
  • 7.2/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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