HMS Networks

hms-networks.com · Halmstad, Sweden

HMS Networks develops and sells industrial communication and remote connectivity solutions that enable machines, robots, and industrial equipment to connect to industrial networks, control systems, and the cloud. The company serves OEMs, industrial automation vendors, and manufacturing end users globally through hardware gateways, embedded communication modules, and IIoT software platforms. Revenue is generated primarily from product sales and related software and services sold via direct and channel partners.

  • IoT & Edge Platforms
  • Data Integration & ETL
  • API Management & Integration
Revenue
$240.0M
Employees
850
Founded
1988
Headquarters
Halmstad, Sweden

What 6 Arbolus experts think of HMS Networks

NPS scores are uniformly high, with 60% Perfect NPS (10) and 40% Very High NPS (9). Renewal intent aligns with high spend—100% of those who disclosed renewal intend to stay. Implementation stages skew long-term, with 80% over one year deployed and one early-stage pilot. Themes indicate consistently positive experiences, especially among high-impact customers.Overall Customer Sentiment: Positive

Who reviewed HMS Networks

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 17% (1)
  • Director 50% (3)
  • Manager 33% (2)
Operations Manager Director NPS 10 Not renewing
Operations Leader Manager NPS 10
Operations Leader Director NPS 9 Will renew

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Sentiment

100 Net Promoter Score, from 6 scored reviews
  • Promoters 6
  • Passives 0
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • Director 50% 2 answers
  • 9/10 Average score from customers who will renew
  • 10/10 Average score from customers not renewing

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