Homethrive

homethrive.com · Northbrook, United States of America

Homethrive provides a digital caregiving and aging-in-place support platform for employees and health plan members, combining a self-service app with access to care guides who help families navigate elder care, long-term care, and related services. The company sells primarily to employers and health plans as a benefit that supports caregivers, reduces absenteeism, and improves member outcomes.

  • Digital & Marketing Agency Services
  • IT Consulting & Implementation
Revenue
$12.0M
Employees
120
Founded
2018
Headquarters
Northbrook, United States of America

What 5 Arbolus experts think of Homethrive

NPS scores in the pool range from 5 to 9, with two experts awarding a score of 9, one an 8, one a 7, and one a 5. Positive sentiment is highest among clients with longer implementation periods (>1 year) and known renewal intent. Renewal intent is affirmative in the only case where data is available. Stickiness is strong in the pilot and >1 year cohorts, while those in the Overall Customer Sentiment: Positive

Who reviewed Homethrive

Total customers 5 4 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 40% (2)
Operations Leader Director NPS 9
Executive C-Suite NPS 8 Will renew
Strategy Leader Director NPS 7

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 2
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • 8/10 Average score from customers who will renew

For people who use Homethrive

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