https://www.ravemobilesafety.com/products/rave-alert/
Rave Mobile Safety provides cloud-based mass notification and critical communication software that enables public safety agencies, emergency managers, schools, and enterprises to send targeted alerts and coordinate response during emergencies. Its Rave Alert platform supports multi-channel messaging (SMS, voice, email, desktop, and social) and integrates with 9-1-1 and other public safety systems to improve situational awareness and incident management. The company generates revenue through subscription-based SaaS licenses and related services for government, education, and corporate customers.
- Communications & Meetings
- Public Safety Software
- Workflow Automation
- Revenue
- $65.0M
- Employees
- 250
- Founded
- 2004
- Headquarters
- Framingham, United States of America
What 8 Arbolus experts think of https://www.ravemobilesafety.com/products/rave-alert/
The NPS scores range from 4 to 10, with one clear promoter (score of 10), several passives (scores 7-9), and one detractor (score of 4). Renewal intention is predominantly unclear, with only 12.5% explicitly indicating intent to renew and the majority expressing uncertainty. Most respondents are beyond the first year of implementation, except one who is in the first year and one in offboarding. The main theme from the data is mixed sentiment and moderate satisfaction, as reflected by scores and unclear renewal intent.Overall Customer Sentiment: Neutral
Who reviewed https://www.ravemobilesafety.com/products/rave-alert/
- C-Suite 50% (4)
- Director 38% (3)
- Manager 12% (1)
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Sentiment
0 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 4
- Detractors 2
Cumulative NPS by month
+0 over 3 months- Dec 7
- Feb 8
- Mar 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 17%Plan to renew, by seniority
- 33% 3 answers
- 0% 2 answers
- 0% 1 answer
- 5/10 Average score from customers who will renew
- 8.2/10 Average score from undecided customers
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