IFS Management GmbH dba International Featured Standards (IFS)

ifs-certification.com · Berlin Treptow, Germany

IFS Management GmbH, operating as International Featured Standards (IFS), develops and maintains globally recognized food and product safety, quality, and compliance standards used in retail and supply chains. The company provides certification frameworks, audit protocols, and supporting tools that enable manufacturers, logistics providers, and retailers to demonstrate compliance with regulatory and customer requirements. Revenue is generated through licensing of standards, audit and certification program fees, and related services and tools offered to certification bodies and industry participants.

  • GRC & Compliance Automation
Revenue
$12.0M
Employees
80
Founded
2003
Headquarters
Berlin Treptow, Germany

What 16 Arbolus experts think of IFS Management GmbH dba International Featured Standards (IFS)

NPS scores are distributed across 6 to 10, with 25% giving 9 or above and a mean skewing toward positive. 62% of implementations are at the more than one year stage, indicating high stickiness and integration into business processes. However, renewal intent is muted, with all surveyed Influencer personas unsure of renewal, and confirmed renewal intent in only one (User) case. Key themes are stable adoption, moderate but not exceptional enthusiasm, and uncertainty regarding future spend commitment.Overall Customer Sentiment: Neutral

Who reviewed IFS Management GmbH dba International Featured Standards (IFS)

Total customers 16 16 current · 0 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 69% (11)
  • Director 12% (2)
  • Manager 19% (3)
Operations Leader C-Suite NPS 5
Engineering Manager C-Suite NPS 6
Not specified Director NPS 7 Undecided

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Sentiment

12 Net Promoter Score, from 16 scored reviews
  • Promoters 6
  • Passives 6
  • Detractors 4

Cumulative NPS by month

+1 over 5 months
  • Dec 7
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 12 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 29%
  • Will renew 2
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 40% 5 answers
  • Director 0% 1 answer
  • Manager 0% 1 answer
  • 9.5/10 Average score from customers who will renew
  • 6.8/10 Average score from undecided customers

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