Imperva
Imperva is a cybersecurity software company that provides application, data, and edge security solutions to protect websites, APIs, databases, and cloud workloads from attacks and data breaches. It serves enterprises, governments, and mid-market organizations across industries, generating revenue through subscriptions and licenses for its security platforms and related professional services. Its offerings include web application firewalls, DDoS protection, bot management, database security, and cloud security products delivered on-premises and as SaaS.
- Network & Cloud Security
- Application & Code Security
- Cybersecurity Services
- Revenue
- $550.0M
- Employees
- 1,700
- Founded
- 2002
- Headquarters
- Redwood Shores, United States of America
What 28 Arbolus experts think of Imperva
Most customers rate Imperva highly, with NPS scores clustering between 7 and 10, and several expressing certainty or likely intent to renew, particularly those with high spend and in regulated industries. Stickiness is strong among organizations with more than one year of implementation. However, some note downsides in administrative complexity, rule tuning, and cost, especially when compared to developer-focused or lower-latency competitors. Neutral or negative sentiment is primarily linked to uncertainty about renewal and concerns over bundled pricing. Overall Customer Sentiment: Positive
Who reviewed Imperva
- C-Suite 65% (18)
- Director 27% (8)
- Manager 8% (2)
Employer names and spend open in the full report, along with the other 25 customers.
Everything 28 customers told us about Imperva.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
28 Net Promoter Score, from 28 scored reviews- Promoters 11
- Passives 14
- Detractors 3
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 48 across 8 companies.
Praised
- Automated Threat Intelligence
- Comprehensive Security Coverage
- Deep Database Monitoring and Compliance
- Automation to Reduce Rule Tuning
Criticised
- Unbundling and Cost Competition
- Latency and Performance Edge
- DevSecOps Focused Competitors
- Rule Tuning and Complexity
What customers say
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 62% 13 answers
- 67% 6 answers
- 0% 2 answers
- 8.5/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Imperva customers
Report
More in Data & Analytics and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use Imperva
Do you use Imperva at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 28 customers of Imperva have already contributed
Takes a few minutes. Your identity stays anonymous.