Infosec IQ

infosecinstitute.com · Milwaukee, United States of America

Infosec IQ is a security awareness and training platform offered by Infosec Institute that provides phishing simulations, compliance-focused courses, and educational content to help organizations reduce human-related cybersecurity risk. It serves businesses, government agencies, and educational institutions by delivering role-based training and analytics to measure and improve employee security behavior. Revenue is generated through subscription-based SaaS licenses and related training services.

  • Cybersecurity Services
  • Learning Management
Revenue
$35.0M
Employees
250
Founded
2004
Headquarters
Milwaukee, United States of America

What 5 Arbolus experts think of Infosec IQ

NPS scores from experts are concentrated in the 7–9 range, suggesting a generally favorable but not overwhelmingly enthusiastic sentiment. Renewal intent is mixed, with 80% of experts indicating 'Not Sure' and only one selecting 'Yes', reflecting a moderate degree of uncertainty despite prolonged adoption. Stickiness is moderately high as 80% of customers have used the solution for more than one year. No strongly positive or negative themes are dominant, pointing to competent but not exceptional customer sentiment.Overall Customer Sentiment: Neutral

Who reviewed Infosec IQ

Total customers 5 3 current · 2 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Legal Leader C-Suite NPS 9 Undecided
Operations Manager Director NPS 8 Will renew
Strategy Leader C-Suite NPS 7 Undecided

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 20%
  • Will renew 1
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 4 answers
  • Director 100% 1 answer
  • 8/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers

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