Insight Assurance
Insight Assurance is a cybersecurity and compliance advisory firm that provides SOC examinations, HITRUST assessments, penetration testing, and related assurance services to technology, healthcare, and other regulated organizations. The company helps clients design and validate security controls, meet regulatory and customer requirements, and prepare for audits through a mix of consulting and attestation services. Revenue is generated through project-based engagements and recurring compliance programs.
- Cybersecurity Services
- IT Consulting & Implementation
- Revenue
- $6.0M
- Employees
- 25
- Founded
- 2018
- Headquarters
- Boston, United States of America
What 10 Arbolus experts think of Insight Assurance
NPS data skews positive, with 30% Promoters (9-10) and a mean score of 8.0, but there is wide variance, including a detractor (NPS 3). Around 50% of customers are unsure about renewal, with only 30% expressing clear renewal intent and 10% negative. Implementation stages are mixed: 30% pilot, 30% more than 1 year, 20% offboarding, and 20% less than 1 year. Main themes are high initial satisfaction, hesitancy about long-term value, and transitional adoption.Overall Customer Sentiment: Positive
Who reviewed Insight Assurance
- C-Suite 100% (10)
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Sentiment
20 Net Promoter Score, from 10 scored reviews- Promoters 3
- Passives 6
- Detractors 1
Cumulative NPS by month
+3 over 5 months- Dec 5
- Jan 7
- Feb 8
- Jun 8
- Jul 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 25 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 33% 9 answers
- 8/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Insight Assurance customers
More in Consulting & Professional Services and Security & Compliance
Other companies in both categories with a customer report.
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