InfoGuard AG

infoguard.ch · Baar, Switzerland

InfoGuard AG is a Swiss cybersecurity company that provides consulting, managed security services, and security solutions to enterprises and public-sector organizations. It offers services such as security assessments, SOC and managed detection and response, network and cloud security integration, and compliance support, generating revenue through project-based consulting and recurring managed service contracts. The company serves customers primarily in Switzerland and the broader DACH region across industries including finance, healthcare, and critical infrastructure.

  • Cybersecurity Services
  • Managed IT & Cloud Services
  • IT Consulting & Implementation
Revenue
$60.0M
Employees
200
Founded
1988
Headquarters
Baar, Switzerland

What 6 Arbolus experts think of InfoGuard AG

NPS scores range from 6 to 9, with the majority between 7 and 8, indicating moderate satisfaction. 60% of respondents are unsure about renewal, even among high spenders, while 20% explicitly plan to renew. Stickiness is low, with 60% in pilot or under one year of implementation and only 20% beyond one year. Key themes are high initial engagement but uncertainty regarding long-term value and sustained adoption.Overall Customer Sentiment: Neutral

Who reviewed InfoGuard AG

Total customers 6 5 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Manager 33% (2)
Operations Manager Manager NPS 7 Will renew
Finance Manager Manager NPS 5
Not specified C-Suite NPS 6 Undecided

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Sentiment

-16 Net Promoter Score, from 6 scored reviews
  • Promoters 1
  • Passives 3
  • Detractors 2

Cumulative NPS by month

-1 over 3 months
  • Jul 8
  • Aug 8
  • Sep 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 19 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 25%
  • Will renew 1
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 3 answers
  • Manager 100% 1 answer
  • 7/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers

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