Illumio

illumio.com · Sunnyvale, United States of America

Illumio is a cybersecurity company that provides zero trust segmentation software to prevent the spread of breaches across data centers, cloud environments, and endpoints. Its platform visualizes application traffic and enforces granular workload and device segmentation policies for enterprises and government organizations. Illumio generates revenue through subscriptions to its SaaS and software products and related services.

  • Network & Cloud Security
  • Application & Code Security
  • Security Operations (SIEM/SOAR)
Revenue
$150.0M
Employees
600
Founded
2013
Headquarters
Sunnyvale, United States of America

What 17 Arbolus experts think of Illumio

Illumio's NPS scores are robust, averaging 8.3 (range: 7–10) with 73% of scores at 8 or above and 18% at 9 or 10. Renewal intent among high spenders and long-tenured customers is consistently positive, with 'Yes' most common in these groups. Most customers are at MoreThan1Year or LessThan1Year stages, showing established user bases and successful recent implementations. High overall satisfaction is driven by solution performance, ease of deployment, and perceived value.Positive

Who reviewed Illumio

Total customers 17 14 current · 3 former
Reviews growth +12 in six months
Seniority of respondents
  • C-Suite 69% (12)
  • Director 19% (3)
  • Manager 12% (2)
Engineering Executive C-Suite NPS 7 Undecided
Engineering Leader C-Suite NPS 8
Operations Manager Manager NPS 8 Will renew

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Sentiment

35 Net Promoter Score, from 17 scored reviews
  • Promoters 6
  • Passives 11
  • Detractors 0

Cumulative NPS by month

+0 over 6 months
  • Jul 8
  • Oct 8
  • Apr 8
  • Jun 8
  • Jul 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 35 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 8
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 57% 7 answers
  • Director 100% 2 answers
  • Manager 50% 2 answers
  • Not specified 100% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

For people who use Illumio

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