iHeartMedia
iHeartMedia is a U.S.-based media and entertainment company that owns and operates broadcast radio stations, digital audio platforms, and live events, monetizing its audience through advertising and sponsorships. The company also offers podcasting, program syndication, and audio marketing solutions to national and local advertisers. Its assets include the iHeartRadio digital service and a large portfolio of radio stations across multiple formats and markets.
- Revenue
- $3.8B
- Employees
- 10,600
- Founded
- 2008
- Headquarters
- San Antonio, United States of America
What 7 Arbolus experts think of iHeartMedia
NPS scores in the dataset cluster around 5–10, with 29% Promoters (NPS 9-10), 57% Passives (NPS 7-8), and 14% Detractors (NPS 0-6). Renewal intent is generally uncertain, even among high spenders. The majority are in the MoreThan1Year implementation stage, indicating established relationships. A minority are offboarding. Major themes inferred are moderate satisfaction, cautious loyalty, and slow contract renewal cycles.Overall Customer Sentiment: Neutral
Who reviewed iHeartMedia
- C-Suite 71% (5)
- Director 29% (2)
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Sentiment
-14 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 4
- Detractors 2
Cumulative NPS by month
-1 over 3 months- Sep 8
- Mar 7
- May 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -14 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 6.5/10 Average score from undecided customers
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