Indian Oil Corporation
Indian Oil Corporation is a state-owned integrated oil and gas company that operates across refining, pipeline transportation, marketing of petroleum products, and petrochemicals, primarily serving industrial, commercial, and retail customers in India. It runs a large network of refineries, fuel retail outlets, LPG distribution, and lubricants brands, and also engages in exploration, renewable energy initiatives, and related downstream services. The company generates revenue from the sale of fuels, LPG, lubricants, petrochemicals, and related energy products and services.
- Revenue
- $105.0B
- Employees
- 33,000
- Founded
- 1959
- Headquarters
- Mumbai, India
What 5 Arbolus experts think of Indian Oil Corporation
NPS scores are consistently high across respondents, with 40% rating 10 and another 40% rating 8. Renewal intent is mostly unreported except one case of uncertainty (Not Sure), highlighting the need for further probing. Implementation stages skew mature, with 80% of respondents using the solution for more than one year, indicating strong stickiness. Key themes are sustained satisfaction, deep adoption, and renewal hesitation.Overall Customer Sentiment: Positive
Who reviewed Indian Oil Corporation
- C-Suite 100% (5)
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Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 2
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Jun 9
- Aug 10
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 8/10 Average score from undecided customers
For people who use Indian Oil Corporation
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