Ingredion
Ingredion is a global ingredients solutions company that manufactures and supplies starches, sweeteners, plant-based proteins, and other specialty ingredients derived primarily from corn, tapioca, potatoes, and pulses. It serves food and beverage manufacturers, industrial sectors, and other consumer product companies, generating revenue through the sale of bulk and specialty ingredient products and related services. The company focuses on enabling product formulation, texture, sweetness, and nutrition enhancements for its customers worldwide.
- Revenue
- $8.0B
- Employees
- 12,000
- Founded
- 1906
- Headquarters
- Westchester, United States of America
What 16 Arbolus experts think of Ingredion
The NPS distribution is heavily skewed positive, with 82% of respondents rating 8 or higher and several perfect 10s. Renewal intention among high spenders and influencers is strong, with many indicating ongoing or expanding adoption. Most customers have been using the tool for over a year, signaling deep stickiness. Expert feedback consistently praises structured information, improved workflow efficiency, and actionable commercial insights, though a few note gaps in data depth or integration flexibility. Overall Customer Sentiment: Positive
Who reviewed Ingredion
- C-Suite 50% (8)
- Director 21% (3)
- Manager 29% (5)
Employer names and spend open in the full report, along with the other 13 customers.
Everything 16 customers told us about Ingredion.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
31 Net Promoter Score, from 16 scored reviews- Promoters 7
- Passives 7
- Detractors 2
Cumulative NPS by month
+2 over 6 months- Apr 6
- May 7
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 31 across 1 companies.
Praised
- Broad Team Enablement
- Structured Market Intelligence
- Time Savings and Analysis Quality
- Additional Requirements Support
Criticised
- Value-for-Money Pressure
- Competitive Data Quality
- AI Replacement Risk
- Validation Requirements
What customers say
Renewal intent
Plan to renew 83%Plan to renew, by seniority
- 67% 3 answers
- 100% 1 answer
- 100% 2 answers
- 8.8/10 Average score from customers who will renew
- 8/10 Average score from customers not renewing
Report
For people who use Ingredion
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