INTEX

intex.com · Long Beach, United States of America

Intex is a global manufacturer and distributor of above-ground swimming pools, airbeds, inflatable boats, spas, and related leisure products sold through retailers, e-commerce channels, and distributors worldwide. The company focuses on affordable, mass-market consumer recreation and home products rather than enterprise technology or software. Its revenue is generated primarily through the design, sourcing, and sale of physical goods under the Intex brand.

Revenue
$600.0M
Employees
800
Founded
1966
Headquarters
Long Beach, United States of America

What 10 Arbolus experts think of INTEX

The NPS profile is highly positive, with most scores at or near 8+ and multiple perfect 10s, driven by the trust and authority of INTEX models. Renewal intent is strong, especially among high-spend influencers and long-term users. Implementation stages are split between new and mature customers, with positive sentiment held by both. Key expert feedback consistently praises the accuracy, coverage, and usability within structured finance; negatives focus on interface modernization and pricing for low-frequency users.Overall Customer Sentiment: Positive

Who reviewed INTEX

Total customers 10 9 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 44% (4)
  • Director 44% (4)
  • Manager 11% (1)
Product Leader Director NPS 10
Finance Leader C-Suite NPS 6 Undecided
Finance Analyst Director NPS 9

Employer names and spend open in the full report, along with the other 7 customers.

Everything 10 customers told us about INTEX.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

60 Net Promoter Score, from 10 scored reviews
  • Promoters 7
  • Passives 2
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Jan 9
  • Mar 9
  • Apr 9
  • Jun 9
  • Jul 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.

Praised

  • Portfolio-Level Dashboards
  • Modern Cloud-Native Interface
  • AI-Driven Scenario Modeling
  • Increased Speed and Defensibility

Criticised

  • Competitor Advances with AI
  • Internal Model Development
  • Erosion of Trust or Service
  • Dated Interface and Workflow

What customers say

Increased Speed and Defensibility
“Using INTEX lets me model scenarios in minutes instead of days, giving me the speed to act quickly and the confidence to justify decisions to management.”
Market Reference Cash Flow Models
“I rely on INTEX because its cash flow models are accurate, trusted, and serve as the market standard accepted by auditors and counterparties.”
Comprehensive Coverage
“The platform maintains a wide variety of updated deals across RMBS, CMBS, ABS, and CLOs, so I don't have to worry about missing or outdated coverage.”

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

Report

For people who use INTEX

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