iRobot
iRobot is a consumer robotics company that designs, manufactures, and sells home robots such as Roomba robotic vacuum cleaners and Braava robotic mops. It serves households globally through retail, e-commerce, and direct-to-consumer channels, generating revenue from hardware sales, accessories, and related services. The company also develops connected home software and apps that integrate its robots into smart home ecosystems.
- Revenue
- $890.0M
- Employees
- 1,200
- Founded
- 1990
- Headquarters
- Bedford, United States of America
What 12 Arbolus experts think of iRobot
Sentiment is positive, with a 33 NPS and long-term use among most respondents; the strongest driver is satisfaction with automated cleaning, tempered by software and mapping reliability risks.
Who reviewed iRobot
- C-Suite 58% (7)
- Director 33% (4)
- Manager 8% (1)
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Sentiment
33 Net Promoter Score, from 12 scored reviews- Promoters 5
- Passives 6
- Detractors 1
Cumulative NPS by month
-1 over 3 months- May 9
- Jun 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 8/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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