Integra LifeSciences
Integra LifeSciences is a global medical technology company that develops, manufactures, and markets surgical, neurosurgical, and regenerative medicine devices and implants for hospitals and healthcare providers. Its portfolio includes products for neurosurgery, orthopedics, wound reconstruction, and surgical instrumentation, generating revenue primarily through the sale of medical devices and related services worldwide.
- Revenue
- $1.6B
- Employees
- 3,800
- Founded
- 1989
- Headquarters
- Princeton, United States of America
What 30 Arbolus experts think of Integra LifeSciences
NPS distribution is weighted toward promoters, with multiple scores of 9-10, several passive responses (scores 7-8), and a minority of detractors (scores 5-6). Renewal intent is highest among high spenders and long-term adopters, with most expressing ongoing engagement. Stickiness analysis reveals that over 70% have used the product for more than a year, indicating strong embeddedness. Key themes include satisfaction with core functionality, value for money, and clinical impact. Overall Customer Sentiment: Positive
Who reviewed Integra LifeSciences
- C-Suite 90% (27)
- Director 7% (2)
- Manager 3% (1)
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Sentiment
30 Net Promoter Score, from 30 scored reviews- Promoters 14
- Passives 11
- Detractors 5
Cumulative NPS by month
+1 over 6 months- Feb 7
- Mar 7
- Apr 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 30 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 30%Plan to renew, by seniority
- 14% 7 answers
- 100% 2 answers
- 0% 1 answer
- 9.7/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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