Innovyze
Innovyze, now part of Autodesk, develops specialized software for the design, modeling, simulation, and lifecycle management of water and wastewater infrastructure for utilities, engineering firms, and public agencies. Its products support planning, hydraulic modeling, asset management, and real-time operations of water networks and treatment systems, sold primarily through software licenses and subscriptions. The company’s tools are used to improve resilience, regulatory compliance, and cost efficiency in water infrastructure projects worldwide.
- PLM & Engineering Software
- Asset Performance Management
- Revenue
- $90.0M
- Employees
- 350
- Founded
- 1996
- Headquarters
- Portland, United States of America
What 130 Arbolus experts think of Innovyze
Among the three respondents with product-relevant qualitative feedback, NPS scores are 8, 8, and 10: one promoter and two passives, with no detractors in this small subset. Renewal intent is recorded for only one of these respondents and is unsure. Implementation stages are two customers beyond one year and one under one year. The main positive themes are mature hydraulic modeling, analytical capability, and useful infrastructure planning; concerns include learning effort, licensing cost, integration work, and cloud synchronization. The broader insights pool contains substantially more respondents, but most have no linked qualitative answers, so its sentiment drivers cannot be confidently explained from this material.Overall Customer Sentiment: Positive
Who reviewed Innovyze
- C-Suite 60% (78)
- Director 22% (29)
- Manager 18% (23)
Employer names and spend open in the full report, along with the other 127 customers.
Everything 130 customers told us about Innovyze.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
13 Net Promoter Score, from 130 scored reviews- Promoters 46
- Passives 55
- Detractors 29
Cumulative NPS by month
+1 over 6 months- May 7
- Jun 7
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 13 across 3 companies.
Praised
- Design-to-analysis workflow
- Detailed engineering analysis
- Hydraulic modeling and digital twin capabilities
- Make integration and interoperability easier
Criticised
- Interoperability and workflow gaps
- Price-driven vendor switching
- Lower-cost cloud alternatives
- Integration and data preparation effort
What customers say
Renewal intent
Plan to renew 44%Plan to renew, by seniority
- 61% 28 answers
- 10% 10 answers
- 20% 5 answers
- 8.8/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 5.9/10 Average score from customers not renewing
Top alternatives
Most weighed by Innovyze customersReport
For people who use Innovyze
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