Arbolus Intelligence

Institutional Investor

institutionalinvestor.com · New York City, United States of America

Institutional Investor is a financial media and information company that provides research, rankings, news, and events focused on the global institutional investment community, including asset managers, hedge funds, and asset owners. It generates revenue through subscriptions and licensing to its publications and data products, as well as sponsorships, memberships, and fees for conferences and awards programs.

Listed in
Revenue
$60.0M
Employees
250
Founded
1967
Headquarters
New York City, United States of America

What 20 Arbolus experts think of Institutional Investor

NPS scores skew strongly positive, with multiple experts rating 9 or 10, and only isolated cases of low scores (as low as 0 and 3). Renewal intent is high among top spenders, with some uncertainty among users with lower spend or coverage gaps. Stickiness is strong, as most respondents have been customers for more than a year. Key expert themes include Institutional Investor's breadth and benchmarking authority, but flag recurring gaps in data depth and integration. Overall, the company maintains an industry standard reputation with operational friction as the main headwind.Overall Customer Sentiment: Positive

Who reviewed Institutional Investor

Total customers 20 20 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 65% (13)
  • Director 30% (6)
  • Manager 5% (1)
Product Leader Director NPS 5 Submitted Mar 2026
Executive C-Suite NPS 7 Submitted Mar 2026
People Leader C-Suite NPS 7 Submitted Sep 2026

Employer names and spend open in the full report, along with the other 17 customers.

Everything 20 customers told us about Institutional Investor.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

5 Net Promoter Score, from 20 scored reviews
  • Promoters 7
  • Passives 7
  • Detractors 6

Cumulative NPS by month

+0 over 5 months
  • Mar 7
  • Apr 7
  • Jul 8
  • Aug 7
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 5 across 1 companies.

Praised

  • Influential Thought Leadership
  • Authority in Industry Benchmarking
  • Industry Standard Utility
  • Automated Workflow Integration

Criticised

  • Regulatory Disruption (MiFID II)
  • Cost and Coverage Challenges
  • Rise of Quantitative Trading
  • Gaps in Data Coverage and Timeliness

What customers say

Influential Thought Leadership
“The main benefit is the thought leadership section, which provides deep dives into trends and is helpful for new product and fund launches in asset management.”
Authority in Industry Benchmarking
“I would recommend the tool to peers who need broad private-markets coverage for mapping, manager screening, and benchmarking; the strengths are the breadth of information available in one place and time saved.”
Industry Standard Utility
“Institutional Investor is the benchmark for research quality and performance, making it an essential industry utility for financial institutions.”

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • Director 0% 1 answer
  • 7.5/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 0/10 Average score from customers not renewing

Report

Customer Report - Sep 2026 Sep 2026 20 + 0

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