Insurify

insurify.com · Cambridge, United States of America

Insurify is a digital insurance comparison and brokerage platform that allows consumers to compare and purchase auto, home, renters, and other personal insurance policies online. The company partners with multiple carriers, using data and automation to generate real-time quotes and facilitate policy binding through its website and call center. It earns revenue primarily through commissions and referral fees from insurance carriers when users purchase or switch policies via its platform.

Revenue
$35.0M
Employees
220
Founded
2013
Headquarters
Cambridge, United States of America

What 8 Arbolus experts think of Insurify

NPS distribution is strongly positive, with 4 out of 7 experts rating Insurify at 9 or 10, and only one lower score (6). Renewal intent is mostly unclear (majority have not specified), but in the two cases with data, both are 'Not Sure'—notably from high and mid spenders. Implementation stages range from Pilot and Less Than 1 Year to More Than 1 Year, indicating that the customer base spans the onboarding-to-mature user journey. The primary theme is high initial satisfaction especially from operational roles during early-stage use, while decision-makers are more cautious about long-term renewal.Overall Customer Sentiment: Positive

Who reviewed Insurify

Total customers 8 8 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 88% (7)
  • Director 12% (1)
Engineering Executive C-Suite NPS 9 Undecided
Risk Leader C-Suite NPS 10
Engineering Executive C-Suite NPS 9

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Sentiment

62 Net Promoter Score, from 8 scored reviews
  • Promoters 6
  • Passives 1
  • Detractors 1

Cumulative NPS by month

+3 over 3 months
  • Mar 6
  • Apr 9
  • May 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 62 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • 7.5/10 Average score from undecided customers

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