Interactive Brokers LLC
Interactive Brokers LLC is an electronic brokerage firm that provides trading and custody services for stocks, options, futures, forex, bonds, and funds to individual investors, financial advisors, proprietary trading groups, and institutions worldwide. The company generates revenue through commissions, interest on margin lending and client cash balances, market making and order routing, and various platform and service fees. Its offering centers on a multi-asset trading platform, APIs, and clearing infrastructure that support high-volume and cross-border trading.
- Revenue
- $4.2B
- Employees
- 2,900
- Founded
- 1977
- Headquarters
- Greenwich, United States of America
What 12 Arbolus experts think of Interactive Brokers LLC
NPS scores are concentrated at the high end (8–10), with four responses of 10, five responses of 9, and most other customers rating 7 or above. Renewal intent is 100% among those disclosing spend, and stickiness data indicates over 80% of respondents have used the platform for more than a year. The predominant theme is satisfaction with platform stability and reliability, driving strong loyalty and positive sentiment.Overall Customer Sentiment: Positive
Who reviewed Interactive Brokers LLC
- C-Suite 67% (8)
- Director 25% (3)
- Manager 8% (1)
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Sentiment
50 Net Promoter Score, from 12 scored reviews- Promoters 7
- Passives 4
- Detractors 1
Cumulative NPS by month
-2 over 5 months- May 10
- Jun 9
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 8.5/10 Average score from customers who will renew
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