iPiD

ipid.tech · Singapore, Singapore

iPiD is a fintech company that provides an API-based name and account verification service to help banks, payment service providers, and fintechs validate beneficiary details before processing cross-border and domestic payments. Its platform connects to financial institutions and data sources to reduce misdirected payments, fraud, and operational costs, and is monetized through B2B software and transaction-based fees.

  • Fraud Detection & Prevention
  • Payment Orchestration & Acceptance
Revenue
$4.0M
Employees
60
Founded
2021
Headquarters
Singapore, Singapore

What 6 Arbolus experts think of iPiD

The NPS distribution is strongly positive, with 83% of users rating 8 or above. Renewal intent is high among banking and enterprise tech buyers. Over 80% have been using iPiD for over a year, indicating strong stickiness. Major sentiment drivers include efficiency gains, auditability, and ease of integration. Areas for improvement include expanded coverage and deeper automation for complex workflows.Overall Customer Sentiment: Positive

Who reviewed iPiD

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 50% (3)
Engineering Engineer Not specified NPS 8
Engineering Engineer Not specified NPS 7
Operations Manager C-Suite NPS 8

Employer names and spend open in the full report, along with the other 3 customers.

Everything 6 customers told us about iPiD.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

33 Net Promoter Score, from 6 scored reviews
  • Promoters 2
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Jun 8
  • Jul 8
  • Aug 8
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.

Praised

  • Analytical Insights
  • Automation Enhancement
  • Global Expansion Potential
  • Integration and Automation

Criticised

  • Native Provider Substitution
  • Competitive Displacement
  • AI-Based Solutions
  • Speed and Analytics

What customers say

Integration and Automation
“It provides a good API integration that fits our global markets well, allowing us to detect and block fraud users in real time.”
Operational Efficiency
“I would recommend iPiD because it makes it easy to check payment details, reduces mistakes, and gives confidence before sending payments.”
Enhanced Audit and Control
“It creates a strong audit trail as a focused, practical, and easy-to-implement internal verification layer before payment approval.”

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Director 100% 1 answer
  • 8/10 Average score from customers who will renew

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