iPiD
iPiD is a fintech company that provides an API-based name and account verification service to help banks, payment service providers, and fintechs validate beneficiary details before processing cross-border and domestic payments. Its platform connects to financial institutions and data sources to reduce misdirected payments, fraud, and operational costs, and is monetized through B2B software and transaction-based fees.
- Fraud Detection & Prevention
- Payment Orchestration & Acceptance
- Revenue
- $4.0M
- Employees
- 60
- Founded
- 2021
- Headquarters
- Singapore, Singapore
What 6 Arbolus experts think of iPiD
The NPS distribution is strongly positive, with 83% of users rating 8 or above. Renewal intent is high among banking and enterprise tech buyers. Over 80% have been using iPiD for over a year, indicating strong stickiness. Major sentiment drivers include efficiency gains, auditability, and ease of integration. Areas for improvement include expanded coverage and deeper automation for complex workflows.Overall Customer Sentiment: Positive
Who reviewed iPiD
- C-Suite 50% (3)
- Director 50% (3)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about iPiD.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Jun 8
- Jul 8
- Aug 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Praised
- Analytical Insights
- Automation Enhancement
- Global Expansion Potential
- Integration and Automation
Criticised
- Native Provider Substitution
- Competitive Displacement
- AI-Based Solutions
- Speed and Analytics
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 8/10 Average score from customers who will renew
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