Kalshi
Kalshi operates a regulated event futures exchange that allows individuals and institutions to trade on the outcome of real-world events, such as economic indicators, policy decisions, and market developments. The company generates revenue primarily through transaction fees on trades executed on its platform. It serves retail traders, professional investors, and institutions seeking to hedge or speculate on event risk.
- Revenue
- $8.0M
- Employees
- 120
- Founded
- 2018
- Headquarters
- New York City, United States of America
What 12 Arbolus experts think of Kalshi
NPS scores are distributed as follows: 22% are Promoters (NPS 9), 44% are Passive-Satisfied (NPS 7-8), and 22% are Detractors (NPS 2-3). Most users are satisfied or neutral, though there is a significant minority with low sentiment. Most are in early-stage or short-term adoption (56% under 1 year, 33% over 1 year), with only one mention of a pilot. Renewal intent is unavailable, but the distribution suggests moderate stickiness. Overall Customer Sentiment: Neutral
Who reviewed Kalshi
- C-Suite 67% (8)
- Director 33% (4)
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Sentiment
16 Net Promoter Score, from 12 scored reviews- Promoters 4
- Passives 6
- Detractors 2
Cumulative NPS by month
-1 over 5 months- Jan 8
- May 7
- Jul 7
- Sep 7
- Oct 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.
Written answers and themes publish with the full report.
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